Ear Cozies pattern PDF file ( this is not and item but only a crochet pattern)
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Your files will be available to download once payment is confirmed. Here's how.
I accept all methods of credit cards- debit cards- or prepaid cards, but only privately through paypal outside of Etsy. This means you can message me to arrange payment through Paypal privately with me. Because I do not have an actual bank account tethered to Etsy. - Paypal will back all payments and protect the buyers also so your able to dispute transactions through Paypal to protect yourself as a buyer.
all payments are due at time of order.
as all orders are made to order ( unless it is marked available now ) there will be a time period that I will either have posted with items in the store of how long it will take to be ready and sent out, or if you are having a special order made then we can discuss the time period when i get details of your order. When a special order is requested I will create a posting for your personal order on the store page.
Cancellation and return policy: once your order has been submitting. you will be able to cancel within 24 hours of order. After 24 hours has passed and if the item you ordered is already in process then I will retain a percentage of the payment for cost of materials used or bought to make the item and then refund you the remaining. If this is the case I will produce a receipt of the cost and send that to you in email.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
returns are accepted within 5 days of the day tracking says your shipment arrived! You will get store credit. You are responsible for paying shipping to return your original package to me. Once it is received, in new and unused condition your exchanged item will be sent to you!
If you have any questions please feel free to message me : on Etsy - or find me on Facebook ( Christie Donnelly) https://www.facebook.com/christiedonnelly3