International orders are shipped by Standard Mail, which is comparable to USPS First Class Mail and does not include insurance nor tracking.
Faster services, tracking, recorded delivery and insurance are available, but will cost more. If you have special requirements, please let us know. We will be pleased to quote shipping time and costs for your requirements and destination. All shipping costs quoted are effective postage costs.
The delivery time is variable, depending on country. For most European countries the Post is quoting 4-8 working days. For the USA, Canada and Australia it is between 7 and 15 working days. But for example for Brazil or New Zealand 15-25 working days are needed.
Please check your address in the order confirmation you receive from Etsy. We will copy and paste this address on our shipping label. Our responsibility ends with the handing over of the parcel to our local post office. We cannot be held responsible for late or lost packages or goods damaged during shipment.
Most convenient is payment through PayPal, because the buyer can use any major credit card. It is not necessary to have an account with them and payments can be made as a guest. Unfortunately we cannot accept payments by check or money order because of excessive banking costs over here in Europe. Within Europe we will also be pleased to accept a direct bank transfer and will provide you with the necessary IBAN and BIC/SWIFT codes. Also in that case please contact us.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
No Returns. Please be sure to study photographs and descriptions closely and ask your questions before ordering. Also carefully read the payment and shipping policies. Please be aware that antique and vintage items may show signs of wear and tear, since they are not new, but often are used products.
We will do our utmost to have happy customers only. Should there ever be a problem, there always is a solution. Please remember to contact us first, before posting any unfavorable reviews/feedback. When posting a review, please do NOT judge us by the efficiency of the postal system, because that is fully beyond our control.