Orders are shipped within 3-5 business days from the time payment is received (unless otherwise specified).
Little Taproot Apothecary products can be shipped worldwide. Orders will be shipped via Canada Post - tracking number is provided within Canada, international orders do not include a tracking number (unless otherwise specified).
I am obligated by law to provide a vague list of contents and there corresponding values - via a customs form - for orders placed outside of Canada. Due to customs processing I can not guarantee a specific arrival date for orders placed outside of Canada.
Please do not hesitate to contact me ("contact the shop owner") with any questions you may have. I am always happy to discuss our policies and address any inquires as they arise.
Credit card, debit card, etsy gift cards, and paypal.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Purchases made for delivery within Edmonton, Alberta please use coupon code "EDMONTON" at check out to receive free shipping. Then contact me through "contact the shop owner" to arrange alternative delivery or pick-up.