Domestic shipping: all shipments are insured and sent via UPS. You will be emailed your tracking number. You may request a shipping upgrade to Overnight express with either UPS or USPS (additional fee).
Int'l orders: all shipments are insured and sent via USPS Int'l priority mail. You will be emailed a tracking number when your order ships. Shipping to most Int'l countries takes about 2 weeks, but may take longer. You may request an upgrade to UPS Int'l Express saver, which garuntees delivery in 5 business days (additional fee). All customers are responsible for any duties or taxes that the shipment may incur.
Domestic/Int'l orders: Customer is responsible for any additional fees I incur if a shipment must be resent due to an incorrect address or something like that. If you're concerned about about your shipment arriving in time for your event, PLEASE choose express shipping, since it is an option!
Payment: I happily accept credit card payments and PayPal payment
Returns & exchanges
Refunds: If you feel that your crowns look very different from the pictures I send you (and you approve), or you are very dissatisfied with the quality of the crowns, and I am not able to replace or fix the crowns, then I will issue you a refund, less shipping.
If your crowns are damaged during shipping, contact me. I will arrange for return shipping and repair or replace the crowns and ship them out to you ASAP.
All of my work is guaranteed--I want you to be happy with your crowns.
Please visit my website, www.OrthodoxWeddingCrowns.com for more information and crown designs.