All ready to ship items will be shipped within the week of purchase (7 days). I do work a full time job, so occasionally it takes me a few days to make it to the P.O. Items are not normally shipped on the weekends. **If you pay through PayPal, I will ship to the PayPal address. MAKE SURE IT IS CORRECT. If you paid any other way than PayPal (credit card, etc) I will use the address you have on file with ETSY. Make sure it is correct!** -Made to order or custom spin items depend on my work load at the time and therefore, I cannot give any specific amount of time as to when you will receive it. Please message me prior to custom work to find out my time frame. -Unless otherwise specified, items are shipped either 1st class or parcel post. If you need a rush on shipping, please contact me before purchase to make sure I can accommodate your request. -Insurance on 1st class items is up to $50. If you want anything more than that, please let me know prior to purchase so I can charge you accordingly. -International orders may take up to 4-6 weeks (depending on the PO and circumstances out of my control).
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not happy with your purchase, you may send it back, at your cost, for a full refund less shipping. Item must be complete and in the exact yardage, shape, form, style, appearance, smell, and weight as when sent. Nothing damaged, dirty, or full of hair will be accepted. Any item returned that is not in the condition that it was sent will NOT be refunded. Buyer pays shipping back to seller.