I aim to get your order shipped by next working day.
Packaging is kept to a minimum in order to keep postage and packaging charges down. Orders are shipped in padded or waterproof envelopes for protection. Each item will have a Corcra care tag attached.
Shipping method is through AnPost, the Irish postal system.
Shipping upgrades are available at check out.
Proof of postage is always obtained.
Please remember delivery can take anything from 1 - 6 weeks depending on location, customs delays and local delivery services.
If you experience a delay or non-delivery please let me know and I will do all that I can to help track your package down and get your order to you.
Custom orders must be paid for in full before work begins.
PLEASE NOTE: Buyers are responsible for any duties and customs charges charged by their country. Packages will not be marked as gifts. Information on import duties and charges for your country can be found on the internet.
DELIVERY ADDRESS: Please make sure your address is correct as you checkout as re-shipping will be an extra charge once the package has been returned to me.
PURCHASES AS GIFTS: To avail of buyer protection please enter the address you wish to send it to into your PayPal/Etsy account BEFORE you purchase and then select this address as the delivery address at checkout.
CANCELLATIONS: Please contact me as soon as possible to arrange a cancellation. Please see refund policy.
Yes I do take returns and exchanges, (except on custom made items) - no questions asked.
Please contact me within seven days of receiving your order to arrange a return and you will have 28 days from delivery to get it back to me.
Your standard shipping fee will be refunded, but not the cost of return shipping or postal upgrades, unless I have made a mistake with your order.
A refund will be issued as soon as I receive the returned item in original condition, correctly packaged, unused, clean, and with care tag attached.
Please be aware that the colours displayed on your screen can sometimes vary slightly from the actual colour of the item due to individual computer settings. If you need further information, please contact me through the Etsy convo system.
Buttons can be changed if you see something else you like on another piece - just ask.
All items come from a smoke and pet free environment and are safely stored in lidded boxes before sale.
I want you to be 100% happy with your purchase so if for some reason you are not, please contact me immediately through the convo system.
My aim is to have happy customers who will want to come back again.