Most patterns are shipped in a waterproof archival plastic sleeve and a manila envelope. I ship 1st class mail in the USA and Air Mail International. I will add insurance when requested or for orders over $100. I do my best to keep shipping costs as low as possible. If you have a question regarding shipping please email me before making a purchase. I do not refund overcharges unless requested.
Payment via Direct Checkout or Credit Card at time of purchase. If you have a payment, shipping or pricing question please email me before making a purchase. I will respond quickly.
Returns & exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I will refund in full on a case by case basis if contacted within 7 days of receipt of delivery. Shipping charges will only be refunded if pattern is not as described. Returns only accepted for items not as described, please ask all questions before purchasing an item.
I prefer not to reserve items however may do so under certain circumstances. I will not reserve an item for more than 24 hours.