I will endeavour to ship your item as soon as it has been created. I use Australia Post for all shipping and endeavour to keep postage rates to a minimum.
For Australian Buyers Your item/parcel with be sent via Standard or Parcel Post. Please select Registered or Express Post options at check out if you require these upgrades. Expected delivery is 2-5 working days.
International Buyers Your item/parcel with be sent via International Standard orParcel Post. Please select Registered or Express Post options at check out if you require these upgrades. Expected delivery is 3-10 working days.
I am not responsible for lost or damaged items. Your items will be well packaged and in good order when lodged with Australia Post.
If you have any queries please do not hesitate to contact me.
I currently accept Paypal, Credit Card and Direct Deposit.
Returns & exchanges
I do not offer a refund for lost, damaged or change of mind situations. If you are unhappy with your item please contact me so that we may discuss a suitable outcome. After all I wish that every one is very happy with their item.
Please take into account that there may be some variation in colours due to differing monitors. If I am having difficultly in sourcing the colour requested I could substitute a different yarn with as close to a match as possible. If the colour is unavailable I will let you know.