My shipping is set up based on weight. I ship through USPS using first class and priority mail options. To insure your package free of charge please pay for priority mail. --I charge Texas Tax to all Texas customers. IF you have a TEXAS sales tax certificate number you will be exempt from the tax. I will refund your tax after you send me a copy of your Texas Sales Tax number! I ship within 1-2 business days.
I accept ETSY gift cards and all other major credit cards
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I will refund for the following reasons: --Broken upon arrival - You must show proof by a picture of the item --If the item is defective (Broken lobster claw or chain) - You must also show proof by a picture. Also if I can tell it is not my item and you are trying to pass it off as such you will not get a refund. --If you are simply dis-satisfied with the items you may may send said items back to me. I do not refund original shipping costs or your shipping back to me. I will refund all original costs of the product(s)
--If your package is lost or not delivered please contact the United States Post Office and open a claim. --If your package came very damaged also please contact the USPS first and then contact me! - I will do my best to help you.
I do offer larger bulk quantities for the pendants. Contact me and I will give you my wholesale prices for 50pcs, 100pcs, and 1,000 pieces.