Digital Downloads ------------------------- All my digital items are direct digital downloads! That means once your payment has been confirmed, Etsy will email you the link to download your goodies.
Physical items -------------------- Please make sure that the delivery address you select at checkout is the one you like me to send it to!
I ship within two business days. All international orders are shipped standard airmail.
DELIVERY TIME ---------------------- International post can take up to 4-6 weeks. Local (Australia) post can be 5-7 working days. Please, keep that in mind. I take no responsibility if items are posted to the incorrect address, get damaged in transit or go missing.
For all orders I can only accept PayPal, credit and debit cards, Etsy gift cards and other international payment methods where available.
Returns & exchanges
Please choose carefully ,I do not give refunds at this time on any digital purchases that have been delivered. If you have difficulty retrieving the downloads I send, I will use an alternate method to get them to you, or do my best to instruct you on how to access them.
Refunds are available with physical items, please contact me within 7 business days after receiving the item. A full refund will be issued if the items is sent back unused and in original condition. Return shipping is your responsibility.
I do not refund for any shipping errors, this includes parcels going missing or products being damaged in the mail.
Do you make CUSTOM ORDERS? Not usually. But if my schedule is not be busy and you have a clear idea of what you want, feel free to contact me.
FEEDBACK I prefer to give you feedback when I know the order reached you in good condition and I therefore have finished my part of the transaction.
CONTACT: If you have any questions, just ask. I love to hear from you. Either start an Etsy conversation or send an email to firstname.lastname@example.org