I need 5 to 10 days to create a special order, then I ship. Please keep this in mind when you order. If you need something faster, please just let me know as I am very accommodating!
All orders are shipped USPS. I always ship to the ETSY address you have provided unless you specify a different location. I am not responsible for items not received due to an incorrect address that was provided, so please double check your address!
US orders: I ship USPS and according to the USPS shipping times 3-5 business days. Please be advised during the holidays shipments make take 5-7 days. US orders will receive an automated email w/ tracking info once your order is shipped.
*Let me know if you need rush shipping before placing your order. Thank You.
I accept all major credit cards including paypal. Cancellation on an order must be done within 24 hours after placing your order. Thank You.
Returns & exchanges
I am very confident that you will love my items. If for any reason you are not 100% happy with your purchase please just let us know. I want to make sure you are completely satisfied.
The buyer may return the item at any point within 2 weeks of the time (with the exception of custom or wholesale orders). received for a full refund with no questions asked. I will issue a full refund as soon as I receive the item back in its original condition. With any return or exchange, you’ll be responsible for covering shipping expenses. If you are not happy - you won't pay! And you will never have to wait for your refund, it's that simple. Just email me, and communicate with me in a friendly way! That's all I can hope for! Thank you!
Additional Policies and FAQs
CUSTOM ORDERS/WHOLESALE ORDERS On custom and wholesale orders, I accept payment in full, plus shipping charges in advance. Due to the nature of special details and work required on custom orders, I am unable to accept the return of a custom order. If an ordered is canceled by the buyer prior to shipping I cannot do a refund do to the time, material, and cost of supplies already put into the work.
I am happy to take orders in bulk with a 2 week notice. If you have any special request on colors or styles please let me know and I will accommodate you as best I can.