Most items are made to order, so please allow up to 5 to 7 business days before your order is shipped.
U.S. Orders will ship USPS first class with tracking. The usual time frame for this is 5-7 business days.
International orders will ship USPS first class international. There is no tracking available for this service and shipping can take anywhere from 2-8 weeks to be delivered depending on the location.
**I cannot guarantee that packages will not be damaged or lost in the mail, but if such a situation should occur please contact me so we can work out a resolution.**
International buyers: If your postage is less than I have posted, I will refund the difference thru paypal.
RUSH ORDERS: There will be an extra charge on RUSH orders. All orders are done in the order in which they are received. If you wish to be "bumped" to the front of the line, message me and let me know it is a RUSH order and I will edit the listing and change the shipping costs! Cost will depend on the order size.
I accept paypal, credit card and etsy gift cards. Payment is due upon your order. Item/s will not ship until payment has been received.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If for any reason you are unhappy with your item(s) please contact me BEFORE leaving feedback.
**REFUND POLICY** If you are unhappy with your item/s, and would like a refund, YOU MUST contact me within 3 DAYS of recieving your package so we can work something out. Refunds are given on a case by case basis. Custom orders can not be refunded unless a previous arrangement has been made. *I CAN NOT REFUND SHIPPING COSTS*
Q: If I don’t see the color I am looking for, can you make a custom order? A: YES! If you don't see the color listed, let me know what color you are looking for and I will do my best to find the right color for you.
Q: Can you do large orders? A: YES! I love custom orders. Just message me, and we can put together an order just right for your needs.