I ship within 1-2 business days. Please be aware: I do offer shipping upgrades, please select your preference when checking out.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
If a package appears to be lost in the mail, please contact me and I will work with you to solve!
Payment by credit card is accepted at time of purchase. Orders will not be shipped until item/items are paid for.
Need to cancel an order? Please contact me through etsy ASAP, orders cannot be cancelled once item has been shipped.
Returns & exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not happy with your purchase, you are able to send it back within 7days of receiving. I will refund the cost of the item (when I receive it) -but no shipping costs.
Please contact me on etsy before returning. If returning, items must be in same condition as when was originally shipped (no stains, damages, etc) and photos will need to be provided before sending item back.
Yes, I offer wholesale! If you own a boutique and would like to carry Trish Stitched products, you can find my shop on Etsy Wholesale. If you are looking for a custom wholesale order, please contact me to discuss!