Our shipping costs are as follows. Most items are $3.25 for the first item and .25¢ for each additional item. If you are purchasing a large order please let me know and I will calculate a shipping cost for you. For larger heavier beads the cost of the first item is $3.99 and .25¢ for each additional item. We are trying to keep the shipping as low as possible. If you have any questions about shipping costs please feel free to email us. I will ship to most countries, however you will be responsible to purchase items that are accepted in your country as well as the custom fees. California residents must add sales tax to their order unless you can provide me with a resale number.
Insurance is optional, but highly recommended as we are not responsible for loss or damage after shipment.
We ship internationally, please email us for a price quote on shipping charges before you purchase.
**Insurance is not available for international orders.
PayPal payments, etsy payments and money orders. We accepts all major credit cards through Paypal. If you do not have a PayPal account, please sign up for a PayPal account, is an easy, fast, and secure way to send money online.
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you have any concerns regarding your order. If you are unhappy with your purchase or a mistake has been made, we will do our best to correct it. Please talk to us before leaving less than a five star feedback, so we can work on the issues. If you find you need to return an item please convo us for shipping information, if returning an item it must be returned within 5 days of receipt and be in the same condition I mailed it in. Buyer is responsible to pay return shipping. If it is determined a refund is necessary shipping and insurance is non refundable.
Monitors vary in color and it is difficult to match the color of a stone sometimes. Stones are also natural and vary in colors on the same strand as well as sizes. We do our best to describe the items and depend on our suppliers to grade the stones.