We send out your package to the address that listed on your ETSY. Please double-check your address.
[ International Air Mai ▶ Default Shipping ] We are based in Seoul Korea, All orders will be shipped from Seoul via INTERNATIONAL AIRMAIL, and it usually takes about 14-20 business days or longer to arrive.
- For the first time is $2, - and each additional item $0.25
INTERNATIONAL AIRMAIL has NO TRACKING NUMBER and due to the nature of international airmail, we can not guarantee the delivery time.
[ Registered International Air Mail with Tracking Number ] ※ If you want track information, please add this listing to your cart. . https://www.etsy.com/listing/217133760/registered-international-air-mail - EXTRA $2.5 will be added - Free upgrade : If you already paid over $7 for shipping fee, the order will be shipped via REGISTERED AIRMAIL without extra charge. - It has tracking number, but due to the nature of registered airmail, the tracking information may not be available for about a week after the shipment. - It usually takes about 14-20 business days or longer to arrive.
[ Express shipping ] - Please add this listing to your cart for DHL or EMS express shipping upgrade. https://www.etsy.com/listing/217142093/express-mail-service-ems - Express shipping upgrade is also available upon request after your order has been completed. - DHL or EMS express shipping : $22 Flat rate for orders over $50 - If it is by DHL or EMS, you will be able to receive your order in 3 - 5 days after the shipment. - Free Upgrade : If you already paid over $200 for purchase amount, the order will be shipped via DHL or EMS without EXTRA CHARGE. ※ EMS can't be available at these countries. (Please ask me UPS shipping, instead) Italy, South Africa, Colombia, Uruguay, Dominica, Monaco, Lithuania, Malta, Lebanon ※ In case orders over $100, use of DHL or EMS is highly recommended.♥
※ The most common cause of DELAYED DELIVERY 1) This is just an estimate since actual delivery time depends heavily on the efficiency of your local Customs or post office condition. 2) Some country may take longer than that due to strict custom inspection (ex.South America, Russia and Eastern Europe, etc.)
※ PLEASE KEEP IN MIND THAT WE DO NOT HAVE ANY RESPONSIBILITY FOR CUSTOMS TAX and ALL METTERS RELATED TO CUSTOMS, IT IS ALL CUSTOMERS RESPONSIBILITY.
We accept PayPal payment, and if you do not have a PayPal account, you can pay with your credit card after choosing PayPal Guest at the payment stage.
Below is a helpful link of how to go about paying with Paypal or setting up an account. http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Convo. me if you want to cancel your order, but cancellation is possible before the shipment.
For exchanges : Please contact me if you have any problems with your order.
Conditions of return : Except for returns due to item defectives, buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
In case of shipment of replacement due to defective : We send via regular airmail regardless of the original shipping method.
Our discount rate is as follows. 1) Quantity Discount(per single item) · over 5 Pkg / Single Item : 5% · over 10 Pkg / Single Item : 10% · over 15 pkg / Single Item : 15% · over 100 pkg / Single Item : Convo. us
[ Wholesale ] I'm happy to offer wholesale discounts, I can meet the price where you want to get as best I could. please contact me for more info.
[ Contact ] You can contact me via Etsy conversations, please do not send me emails (they might end up in my spam folder).
[ REVIEWS ] Communication is the key; if for any reason you are not satisfied with your purchase, please contact me before leaving reviews!