Please refer to list below for a general delivery times and additional cost.
GROUND - This means your order will arrive to you by Canada Post. Generally delivery time is about 5 business days.
-Expedited shipping within Canada -(tracked with delivery in 1-7 days) is an additional $10
-Express shipping within Canada (tracked with delivery in 1-2 days) is an additional $12.
GROUND - This means your order will arrive to you by United States Postal System (USPS). Generally delivery time is 9-15 business days or 2 weeks. Please keep in mind that because it is coming from Canada it will take a bit longer than if it were being shipped from within the US. NO tracking or insurance with this choice.
-Tracked shipping to U.S. (delivery within 6-8 days), includes tracking & insurance for an additional $12.50
-Expedited shipping to U.S. (delivery within 4-6 days) includes tracking & insurance for an additional $15.50
-Express shipping to U.S. (delivery within 3-4 days) includes tracking and insurance for an additional $28.25
ECONOMY INTERNATIONAL - Typically the delivery time to most places from Canada (outside of North America) ranges between 3-6 weeks. Customs duties are the responsibility of the buyer. TRACKING is available at an extra cost.
***Shipping Overcharges exceeding $1 will be refunded
PayPal is happily accepted. Credit cards are accepted through Paypal.
Ovation Studio now has Direct Checkout. Buyers can make purchases with their credit card, debit card or Etsy Gift card.
Returns & exchanges
Please contact me if you are not happy with your purchase and I will do everything I can to fix it. Return in unused and undamaged conditon, for a refund or exchange within 1 week of receipt. Cost of return shipping is the purchasers responsibility.
Sorry, but CUSTOM items are not refundable.
Contact me if you would like a custom order. Wholesale orders are considered on a case by case basis. Thanks.