All items are securely packed and despatched within 1-2 days after receipt of payment via Pay-Pal. Items will be sent to the address given at Etsy checkout Please check item description as some things will be sent by recorded or signed for delivery. For lower value items UK.- 1st Class Royal Mail, or Airmail (overseas). Any import duty, taxes or custom charges are to be paid by the buyer. I always obtain proof of posting.
All payment is requested at time of purchase.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I hope that customers are !00% happy with purchases, but in the event that you wish to return an item please notify me within 7 days of receipt. Buyer pays return postage. Payment refunded via Pay-Pal on return of item in original condition.