Empty thread spools You will receive a small rate shipping box filled with spools.
Lot of 20 miscellaneous (+ a few more to fill the box) Spools are mostly white. Some grey and/or gold spools may be in the mix. Some of these spools are vintage. Some are plastic, some are styrofoam. Sizes range from 1/2" to 2" or 1 cm to 5 cm Some spools may still have paper tags.
We ship using cardboard boxes, bubble envelopes and recycled materials whenever possible. We always ship your items using the USPS.
We accept Paypal (any form) Custom items take up to 12 weeks to finish and will be shipped as soon as they are completed. Pre-made items are shipped as soon as the funds are transferred from Paypal into our bank account. This process usually takes between 3 and 5 business days, but may take up to 7 during holidays.
Returns & exchanges
Due to health and safety reasons we can not offer any refunds or exchanges. Because each item is constructed by hand, no 2 items will be exactly the same.
If your item is in need of repair, we will be happy to fix it for you to the best of our abilities. Buyer must pay shipping costs to return the item and have it sent back.
Please ask any questions you may have about an item before making your purchase. We do not offer refunds.
We can not be held responsible for mistakes made by the USPS or other shipping companies. Please keep in mind that delays and mistakes can and do occur on occasion that are completely out of the hands of Starshine Plush and it's affiliates.