Please allow 3 business days for shipping after Paypal payment., I will update you the day I ship your new item with the tracking number of the shipment, so you know it's on its way to you. (I am shipping worldwide with Israel international post service).
Shipment from Israel takes up to 14 days within Europe. And up to 21 days overseas. Although it will usually take less However, delays may occur and in some cases your package can take up to 31 days to arrive.
The items are shipped to your Etsy address, if you want shipment to a different address, please let me know.
If you must have your item within a certain date you can contact me and I can do express shipping options (with extra charge)
We accept PayPal payment only. If you are not able to pay through Paypal, we can charge your card by phone. Please call 972-54-4307205 Items will be shipped within 1-3 business day of cleared payment (Israeli business days are Sunday-Thursday).
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
PLEASE NOTICE: All of my items are packaged with extra care to ensure their safe arrival. I will accept refund only for FIX MIXES and only for unopened or unused bottle. NO REFUND for MADE TO ORDER perfumes since they have YOUR signature scent.
I am open to wholesale orders , for fix scents!! Please send me an email at IDperfumes1 [!at] gmail.com for more information.