We will ship within three (3) business days of receiving a cleared payment.
We do combine shipping IF you let us know you are purchasing more than one item.
International & Canadian Shipments: Please convo/email prior to purchasing for an exact cost. Buyer is responsible for any and all customs duties, fees and taxes.
In the event that a shipment is lost or your purchase arrives irretrievably broken or incomplete, please convo/email and we will either reship a replacement (if available) or arrange a refund. We strive to package your purchase more than necessary so that it will arrive to you safe and sound. (For example: double boxing breakables.)
We accept most forms of payment. Please inquire.
If paying with a check or money order, we will ship when they clear which will cause a delay in shipment.
We expect payment within a week (7 days) of placing your order.
Returns & exchanges
Refunds & Exchanges: We will refund your purchase ONLY if it is not as described in the shop. Our items are usually one of a kind so it is difficult to exchange. We strive to describe our items honestly and accurately.
Please ask as many questions as will make you feel good about your purchase. We want our customers to have a good buying experience and be happy you purchased from Retro Revival.