Personalized items ship within 7-10 business days, unless otherwise stated. I use USPS first class mail and USPS Priority mail depending on the number of items shipped together. All shipped items come with a tracking number and typically arrive in 2-4 business days depending on where you are located. By clicking on the tracking number, you can see the estimated arrival date. Once items from my shop are in the mail with a tracking number, I am no longer responsible for them. If you would like to purchase shipping insurance please message me prior to placing the order. For large orders I may ship via UPS or FedEx with a tracking number as well.
Please review your shipping address at checkout to make sure it is 100% correct. I can only ship to the given Etsy address. Please do not leave or correct an address in the Notes to Seller section. Etsy automatically prints the label with the given shipping address.
Returns & exchanges
Due to the personalized nature of the items in my shop, I can't accept refunds unless there is a mistake on my part. If this happens, I must be notified within 3 business days of receipt of the item in order to rectify the mistake.
Additional Policies and FAQs To process your order, all personalization information must be received. Your order will be delayed by not choosing color(s) and font(s), and by not listing name(s) in the requested format. I will attempt to contact you through Etsy convo if I do not have the information required to produce your item. If I do not receive a response within one month, I will cancel the order.
Traditional Monogram initials are stitched in: first, LAST, middle ie: Mary Sue Robbins mRs. When leaving initials please give the full name to help avoid a mistake. **** ALL ITEMS WILL BE STITCHED IN THE ORDER I RECEIVE THEM SO PLEASE DOUBLE CHECK THE ORDER! I am not responsible for initials given in the wrong order. If you have any questions, please message me. ****
Everything is made in my smoke-free home.
All pictures and descriptions are the exclusive property of "Meg's Monograms and More." Duplication is strictly prohibited.