I ship ONLY via the postal service. Small items ship via first class mail. If quantity or size warrants, I may ship via priority mail. All items are insured for full value, and any loss or damage in transit is covered. However it is buyer's responsibility to provide a safe place to receive mail. Insurance will not cover items that have been delivered and subsequently stolen. Buyers are urged to contact me if there is a delivery problem. I'll do what I can to help!
All items in my shop are ready to ship, and will be dispatched within 3 business days. As I have no control over the postal service or the weather, I cannot guarantee actual delivery for any particular event or holiday.
I am glad to ship to any legal destination in the world. Due to the nature of the items I sell, packages shipped to some countries may have to be sent via registered mail at buyer's expense. If this is the case with your destination, I will contact you before shipment is made.
All customs fees, import taxes, and duties are the responsibility of the buyer.
Payment made be made via Paypal or Etsy Direct Checkout.
On any purchase from this shop, buyer is responsible for paying all taxes/duties/fees, etc. that their country or state charges.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Any unopened, unused items may be returned within 14 days of receipt for a full merchandise refund. I do not offer partial refunds, refunds for opened packets of beads, refunds for items buyer wishes to keep/give away/throw out, refunds for items buyer has lost or damaged, or refunds for shipping and insurance.
ALL BUYERS: Return shipping is the buyer's responsibility (unless an error is made on my part), and will not be reimbursed. If a defect in workmanship or mistake in order fulfillment is made by me, I will cover all return/replacement shipping costs.
Jewelry may not be returned once worn or altered. In NO event will I be responsible for charges made to alter or repair items by a third party.
All of my items are made individually by hand. I do not offer wholesale pricing.
Items in my designer line are my own unique designs, and are copyrighted.
YOU AS BUYER ARE RESPONSIBLE FOR PAYING ALL FEES, DUTIES, AND VAT/GST TAXES, regardless of the text Etsy has added to my listing. Such fees are NOT included in my shipping charge, which ONLY covers the actual postage. I cannot legally charge or pay such fees for you.
If you refuse to pay your taxes/duty upon arrival, authorities on your end may destroy the package or return it to me. If a package is returned, a refund will be issued less all postage and fees incurred.
Please allow plenty of time for International delivery! I can not guarantee any delivery time frame. Shipping and customs typically takes less than 2 weeks; but can take up to 6 weeks for some locations. All shipments are insured for damage or non-delivery after 45 days in transit has passed.