Items are shipped on Mondays, Wednesdays, and Fridays of every week, unless you are contacted and notified otherwise at time of purchase. Purchases are mailed within 48 hours for order placed during the business week. All purchases are shipped USPS 1st Class mail unless other arrangements are made beforehand. Please convo me if you need your purchase sooner.
I accept PayPal, through which you can pay me with PayPal funds or your personal credit card, which of course is kept safe and secure through PayPal's transaction process. You do NOT need to have a PayPal account to pay me via PayPal, it's just like any other shopping cart in that respect.
Returns & exchanges
Within 30 days I will happily refund you your purchase amount for unused product that does not meet your expectations. Product must be in the original form, not wound or balled, to qualify for a full refund.
If you find your item to be defective after that time, or during use, please email me and I will be happy to discuss options to satisfy you. This may include a refund or replacement, and is subject to our discussion and the situation.
From time to time I take on custom orders, please feel free to contact me and we can discuss your needs. Custom orders are subject to a $2 surcharge per skein or quantity of item.
I will also happily wind your yarn for you free of charge, request this service at the time of purchase should you desire it.