Shipping is done through USPS, the price is a flat rate and includes tracking. Most orders will arrive in 3-5 days. If any delays occur in the shipping process, please contact USPS with your tracking number. Unfortunately, once the package has been shipped it is out of my control and I only have access to the same information as you.
INTERNATIONAL CUSTOMERS: International orders usually take 2-4 weeks for delivery, but in some cases can take longer. Each order is shipped with tracking. Free shipping is available for orders over $75USD, this is before shipping, and after discounts. PLEASE NOTE: Custom fees are the responsibility of the buyer. I as a shop owner have no control over these fees, and I am unable to tell you if you will have to pay them or how much they will be. Please refrain from ordering if you do not want to pay these fees. The buyer is responsible for picking up the order in a timely manner to avoid it being sent back. If you ultimately decline the pickup or delivery of your item, or fail to pick it up in a timely manner, you are responsible for the fees to ship it back to you. If you decline to re-ship or pay the custom fees, you will not be eligible for a full refund. Refunds will be given only if the item is returned in like new condition, shipping fees will not be refunded, and a restocking fee of 30% will apply.
Please note, all customs fees incurred are the buyer's responsibility. These fees vary, and I can't tell you what they are. I CANNOT change the prices on your shipping label, this is done automatically based on the product's value.
PLEASE CHECK YOUR ADDRESS -- I cannot be held responsible for incorrect shipping information. Please contact me immediately if you notice you have the wrong address listed. IF YOUR ORDER HAS SHIPPED, please contact USPS immediately to try to reroute the package. If the package is returned you are responsible for the reshipping fee.
I will be happy to help in any way I can with shipping issues, but I have no control over USPS's delivery. Please contact me if you do have any problems.
I accept payment through Etsy direct checkout and Paypal.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
I love what I do, and I take great pride in the quality of my products. If for any reason you are not completely satisfied with your order please message me here, and I will be happy to work with you on a solution.
Please note, it's your responsibility to make sure that your shipping information is correct.
Please note that colors will appear differently from screen to screen, please allow for a slight variation in the items you receive.
All sales are final.
WHAT IS PREMIUM MATTE -- Premium matte paper is a super smooth, high quality sticker paper, with superior print and color quality. Think of it like HD sticker paper! This paper holds up will to most gel, ink, fountain, and felt tip pens with virtually no drying time. Please test your favorite pens on a corner of the sticker sheet to prevent any smudging.
WHAT PAPER DO YOU USE FOR YOUR INSERTS -- The exact paper I use is a shop secret. I can tell you that it is a smooth, 32lb paper. This paper holds up to almost any pen or marker, this includes gel, felt tip, fountain pens, and some permanent pens.
WHEN WILL MY ORDER SHIP -- Shipping times vary, please consult your order page for your estimated shipping date. Please note this is the day your order will ship, NOT arrive.
DO YOU EXCEPT CUSTOM ORDERS -- Yes!! Custom orders are currently being excepted, please send me an email and we can discuss it.
CURRENT PROCESSING TIMES NO NOT INCLUDE CUSTOM ORDERS
***Due to current custom order volume, processing time may take 2-3 weeks to complete BEFORE shipping. Also, a design fee will be added to your custom order. This is for all custom orders that require me to design clipart, inserts, and layouts. Simple color changes will not be affected. ***