Normally I ship off your order within 1 to 3 business days from your purchase, but depending an order, it can take up to 1 week.
The pottery product/s usually will be shipped by USPS Priority Mail with tracking number. When item is large size, or large quantity, I use FedEx Ground Shipping with tracking number. Exceptionally small items may be shipped by USPS First class mail.
If you would like to receive your package with "Signature confirmation", please let me know by email before purchasing the items.
If you need to ship by express mail, please contact me, I will let you know if I could as soon as possible, plus I will let you know about how much the express mail will be. Thank you for your patience.
Credit card and PayPal purchase only. Exception: If you would like to buy by a check, please contact me first. It will avoid that I might be out of town; and I don't receive your check. In result, you will not receive your item.... When I receive your email, I will change the billing option into check, and let you know as soon as I can. I will ship your item when I receive your check in my hand. Thank you for your patience.
Returns & exchanges
All sales is final. No refunds and exchanges. UNLESS when ceramics pots are damaged by shipping! I will pack them super secure and hopefully, it will not happen!!
These dolls contain small parts that could cause choking or injury to children. I will take no responsibility on the matter. Not recommended to VERY young children, Keep away from especially babies, please.