Orders are shipped within 1-2 business days, via the United States Postal Service.
Accepting Direct Checkout and Paypal.
Returns & exchanges
My number one priority is your satisfaction. If you are not satisfied with your item(s), please contact me right away. I want to work with you to resolve any concern.
I am happy to offer exchange (not necessarily the same item) or refund. For returns, item(s) must be in like new condition, and I must be contacted within 3 days of receipt. For refunds, unless it is do to seller error or product defect, I will only refund the cost of the item. Shipping to you and back to me is at your expense. Refunds will not be sent until the item has been received.
Clubs are not subject to return or refund. If you are dissatisfied with your club, please convo me so we can discuss the situation.
Hand-dyed fibers and yarns are hand made. Although I have specific colorways, please expect some variation from skein to skein. For this reason I do not have 'dyelots'- each skein of roving or yarn is considered its own dyelot. Please order all you need for a project at one time to ensure they were all dyed at the same time. If you need larger quantities, please consider requesting the fiber or yarn to be dyed specifically for your order.