If item is ready to ship I will send itwithin 1-2 business days of payment being received. I do not ship on Sundays. Orders will be shipped via Ukrainiane Post. I will let you know when your package is on the way. I will also send you a tracking number of your package. Delivery period may take over 20-25 business days. Oversea orders may take longer to arrive due to circumstances beyond my control such as customs clearance and bank holidays. International: all duty, tax and custom charges are responsibility of buyer. ! Please make sure your Etsy address is correct during the checkout. I will send your package to this address and not the Paypal one.
I accept payment through Paypal only. If you are not able to pay with this method, please contact me for other possible options.
Returns & exchanges
It is important to me that you are happy with your purchase. However, if you are not completely satisfied with your purchase, please contact me before and simply return the item or items to me in their original condition within 14 days of receipt for a refund. Note, custom orders are not refundable. If you wish to cancel transaction (before the order was made or sent), please, note, that there is non-refundable 10%. If you have a problem with your purchase, please, contact me so we can solve the issue. Returns for any reason accepted up to 14 days after receipt by buyer. Buyer to pay return postage. I can only accept items that are unused, unwashed and unpackable.
I make custom orders with pleasure. All items from My store are handmade. Physical colours of products may appear slightly different on monitors depending on monitor settings. If you had any problems please contact me before leaving under 5 stars feedback. I always do my best to fix the problem! It is really important for me. Have a nice day!