Payment Orders will be shipped once payment is received, and a mailing notification will be sent.
Shipping Order will be shipped via Canada Post - unless you arrange for pick up.
*Shipping within Canada and to the US is by Tracked Parcel when it is a parcel. mukluk, moccasin kits, mitt, gantlet, large materials etc. Are tracked and insured items.
* Patterns/ Guides are shipped in a 10.5 x 15 inch or 2 or more is shipped in a 10.5 x 17 oversized letter. Shipping options are available. Regular standard delivery or Tracked.
Shipping within Canada and U.S.A to major cities usually arrives within the week. Or 5 -7 business days, if your address is outside a major city, or small town please allow and extra week or two. If you are in a remote area please allow up to six weeks.
International shipping cost is for Surface parcels and it can take 6-8 weeks for delivery. Tracking is unfortunately not provided.
Untracked items are not insured, and are not the responsibility of the shop.
Returns & exchanges
Refunds Unused items in original packaging (resaleable) may be returned within 7 days of delivery for refund. Return postage is the responsibility of the customer.* All paper products such as books and patterns are non-refundable.
Additional Policies and FAQs Local buyers: you may pick up item(s) - contact me to arrange a mutually convenient time.
***Shipping costs for multiple items will be adjusted and discrepancies in excess of $5.00 are refunded.