For more information about my policies, shipping, processing times etc, please check out the Policies section. Any pertinent info will be listed at the top of my page (like unexpected closings, vacations, delays etc.)
Please double check your shipping address PRIOR to shipping your order. If the package is returned to us for an incorrect address, you will be responsible for the fees associated with re-shipping the package. We will not refund your order for this reason.
Estimated ship dates are listed under the "Purchases" section of your Etsy. Please check here for an estimated ship date. Messaging us for an update will only slow down our production process and therefore delay when your item actual gets made and shipped :)
All orders in the USA are shipped via USPS and will be delivered an estimated 3-8 business days after being handed to USPS. This does not include weekend and holidays and once shipped, control of the package is out of our hands. Of course if you have any issues receiving your package, please notify us and we'd be glad to do what we can to help.
International orders to Canada and the UK will be shipped via USPS international and can take 7-14 business days to arrive after it has been shipped.
If you live in another country and would like the receive goods from our shop, please send us a message and we'll be happy to provide you with a custom shipping quote.
Payment via Paypal or direct checkout is preferred. Check payments are accepted on a case-by-case basis, please message us if you would like to mail a check.
Returns & exchanges
There is a no-refund policy in place but should anything happen with your order (i.e. damaged during shipping), please contact us. We are always willing to work with a customer to find a solution for all parties involved.
CUSTOM Orders - We ARE currently accepting custom orders. Things that can be customized are layouts, words etc. Even if you don't see it in our shop, we likely can create it for you. Custom orders are created in the order the requests are received and you will receive a proof within 3 business days. You will need to approve the proof before your order is placed into production
RUSH orders - We are happy to rush your order for an additional fee equal to 50% of your total order + $5.95. Rush orders are shipped out next business day via USPS Priority Mail. Please message us for this service. You may not use coupon codes on rush orders.
COUPON CODES - These cannot be combined. Only one coupon code per transaction. Coupon codes are not applicable to previous orders. Any order using a "thank you" coupon code who did not previously order from us will have their order cancelled. Coupon codes are not valid on grab bags and "oops" packs.