After payment is received, I will ship the piece within 1-3 business days and items are wrapped to protect them during shipping. Please make sure your address is correct when ordering, that the item can be safely delivered to your door. I am not responsible for any fees, postage associated with incorrect addresses, deliveries made to wrong address or returned mail.
**All duties, taxes, fees and any extra costs are to be paid for by the buyer
Visa MasterCard Discover American Express Etsy Gift Card
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
REFUND POLICY Please contact me within 5 business days after receiving your item with any concerns or questions.
FOR REFUNDS ( within the first 15 days,) if you change your mind or did not like the item, (item must be returned in original condtion) I do not pay for postage to return the item to me but I will refund you the purchase price and shipping fees (if Paid) of original order. Refunds are made after I receive the item. *Items on sale are not refundable
FOR REPAIRS (due to design flaw) in the first 15 days, please contact me and you must send me several pictures so I can see what happened to the piece and we can decide on the best option, If Jewelry is sent to me to be repaired it must be mailed within 14 days of contacting me. After the 15 days and up to 3 months send me pictures of the item that needs repair and If it can be repaired I will do so at no cost, you just pay shipping to and from.
Make sure your address is correct with the USPS, I am not responsible for items or costs if delivered to the wrong address, package taken from door after delivery or sent back with incorrect information.
I am not responsible for any extra fees, taxes, extra costs or duties.
DISCOUNT CODES : Are not valid with any other offers or sales, they can be used on regular prices only.
My pieces are handmade and stones, shapes, wire and colors may vary but I do my best to make sure each piece is unique and that you would enjoy wearing it.