I aim to dispatch my items 1-4 days after payment :)
UK Customers -
Items posted out by Royal Mail Second Class are expected to take 3-6 days after dispatch and items posted by Royal Mail First Class are expected to take 1-4 days once dispatched.
International Customers -
I will post International parcels by Royal Mail International standard which generally takes 5-7 days. If you would like a more accurate time please contact me :) This can be upgraded to Royal Mail International Tracked & Signed. The postage time for this option will also be roughly 5-7 days but you will be able to track your parcel :)
If you would like to know a more accurate postage time for where you live then please feel free to message me :)
Customs - I won't post out my packages with incorrect information to try to avoid customs. It is up to you to see what could potentially be charged. Checking what could be charged online with your post service is one way to avoid this :)
Payments must be made within 48 hours of purchase.
Returns & exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you find a problem with an order then I am happy for you to contact me within 14 days of receiving the item and I will do my best to sort it out :)
If you have any questions please feel free to send me a message via the contact button on my page. If you would like a custom order then please message me! I'd love to help you create something perfect for you :)