Your jewelry will be shipped first class USPS within 2-3 business days. All items are mailed via USPS parcel post, unless arrangements are made for upgraded service (Priority).
All jewelry items are carefully shipped in a bubble bag and bubble wrap mailer. All U.S. orders have delivery confirmation so that you can track your package.
I can ship to a 3rd party if you want to send as a gift to someone else. I can gift wrap the item for you upon request.
International shipments may take up to 4 weeks to be received, and I am not responsible for delays as I have no control over Customs, nor control over lost or stolen items. I insure all international packages for full amount so the customer will get refund in case the package is lost. The postage fees are not included in the refund since the insurance does not cover them. Taxes or customs fees for packages shipped overseas are the responsibility of the buyer. Custom fees and taxes including VAT are NOT included in the price of merchandise or in shipping charge. International buyers are responsible for checking the amount limit above which the VAT is charged in their country.
Items are sent to the Paypal address unless notified otherwise. Please note: All purchases are shipped to your Etsy address, so please make sure it is updated.
I accept PayPal (you can pay with a check or a credit card through PayPal even if you don't have an account with PayPal). I also accept Postal Money Order and personal check. Personal checks have to clear for 5 business days before I can ship your merchandise. Payment by PayPal is expected within 3 days of purchase. Payment by money order is expected within 6 days of purchase. If the payment window expires and the item has not been paid for, I will cancel the transaction and relist it on my site.
Returns & exchanges
It is important to me that you are happy with your purchase. If for any reason you are dissatisfied, please contact me within 5 days of receipt. You may exchange or return the item. I will give you the full refund (excluding the shipping charges) after I receive the item(s). Item(s) must be in original, resalable condition. Item must be returned within 12 days of item received. The buyer is responsible for postage, with delivery confirmation. If item is damaged I will replace or repair the item and refund any shipping costs for the returned item. No returns on custom order items. If you have an item you bought from me that needs repair (after use) you can mail the item to me for free repair. I will mail the item back to you at no charge
Please convo me with any requests or questions you may have. I do welcome custom orders but my time is somewhat limited due to my regular full-time job. So please be patient if I do not get back to answering your email you right away.