I strive to get items on their way to you within 24-48 hours after receiving payment. I ship USPS. For smaller items I use first class. Items over one pound will go priority mail. I pride myself in packing my items well, but stuff happens. Insurance is not figured into the shipping cost. If you want it let me know and I'll increase the shipping price accordingly.
I gladly accept PayPal or major credit cards through etsy direct checkout. I sure don't want to come across as unfriendly but I assume when someone places an order they mean it. Therefore IF YOU MUST cancel please NOTIFY ME WITHIN 24 HOURS or you risk my having mailed it already.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to be happy with your purchase as I like to establish good relationships. I will gladly refund your purchase price and shipping cost if you notify me within 7 days of receipt of the item and I receive the item back within 7 days after that. You pay return shipping. If you feel you should have gotten an item and it hasn't shown up, contact me. If after a reasonable time (a couple more days) the item hasn't shown up I will refund the cost of the item, less shipping.