It is important to me that your item arrives safely! It's inspected and lovingly packaged before it sent to you.
I live on the other side of the world for many of you; I will do everything to ship as fast as I can, within 3-5 days of payment, with the exception of weekend and holidays. . Please allow 14-21 business days for arrival.
Express shipping is optional by request for additional fee.
Buyers are responsible for any customs duties or fees and their own countries.
I will ship your item to your etsy address, unless specified otherwise.
~ Payment ~ I accept payments only through PayPal. If you don't have a PayPal account, you can pay using any credit card through PayPal. How to pay with a credit card through PayPal (no registration needed!): www.etsy.com/help/article/361
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
~ Refunds and Exchanges ~
I love what I do and it is important to me to make sure that each and every customer is delighted with their purchase.
If for any reason you are not completely satisfied with your order, please do not hesitate to contact me - communication is the best way to solve any problem. If the problem is unsolvable, you can return the item within 14 days and you will receive a full refund. Items must be returned in the same condition in which they were sent. Shipping costs are on you.
You can contact me through Etsy's conversation and through email: firstname.lastname@example.org