All my yarns are dyed individually using high-quality professional acid dyes, and are colorfast and lightfast. If you would like more than one skein, contact me and I will dye all of the skeins together, so that the dye lot is the same. Remember, due to the nature of hand dyed yarns, it's always recommended to alternate between two skeins to achieve an overall blended effect.
Jovie is a superwash wool, so you may machine wash on gentle cycle, but I recommend hand washing to maximize the life of your knitted project. Lay flat to dry.
I endeavor to represent my colors accurately, however there may be color variance between computer monitors.
Canadian and International customers please make sure to read my shipping policies on the policies page - Thank you!
I ship USPS or First-Class Mail International whichever is applicable, within 48 hours of purchase. International buyers are responsible for any additional fees that may be charged at customs.
For my Canadian and International customers: I use first class international mail which does not allow for tracking of your item. Once your purchase has left my possession, I can no longer be responsible for your item(s). I will gladly ship priority or express mail if you wish, but you are responsible for the extra cost.
Please pay for your item within three days of purchase. At this time I accept paypal (preferred) or money order ( I will ship as soon as I get payment).
Returns & exchanges
If, for any reason, you are not satisfied with my product, you may return it for a refund for up to 10 days after sale. Shipping costs are not refundable. All returns must be in original condition. Yarn that has been knitted or wound into a ball will not be accepted. Buyer is responsible for return shipping. Please contact me and I will try to rectify any issue!
Please feel free to contact me with any questions!