Real bird nest collected in Jan 2018. This is a loose nest and will settle/shift during shipping. It's mostly made from twigs and grass. It measures approximately 5-6" wide X 2" deep.
I can usually ship within 24 hours of receiving payment. If shipping is less than quoted I will refund you the difference if over $1.00. If ordering more than one item I will group orders to give you the lowest shipping price. Please see my policies for shipping to NY addresses.
I use first class USPS on orders below 1 lb, and Ground shipping on orders above 1 lb. If you want to upgrade to Priority Mail (3-5 days), you must convo me and expect to pay for the upgrade the same day as ordering (I will let you know the price). If you request a shipping upgrade and do not stay in touch with me I will cancel your order. Payment for shipping upgrades can be made through PayPal. I ship my mobiles very securely and have not had any incidents of damage. I use recycled boxes and bubble wrap for all orders.
I may purchase delivery signature/insurance on orders over $75, I will let you know if so.
If the buyer gives me an incorrect address, it is the buyer's loss if the package is lost/delivered to the incorrect address and not returned. If the package is returned to me I will reship once the buyer has sent me more for shipping and a correct address via PayPal.
I ship to USA only.
If payment is not received within 48 hours of placing order it will be cancelled. If you wish to cancel your order, please do it as soon as possible. If I've already shipped your order before it was cancelled, the buyer is responsible for return shipment on order to complete cancellation. I often ship same day so please make sure you want the order....I'm quick:}
If your order is shipping to an address within NY state I have to charge sales tax. Since it's difficult to charge the accurate tax for the 2000 zip codes in NY, I charge 8% with your order, and will refund you the difference if I've overcharged. If I've undercharged, at this point I will eat the extra cost until I figure a better way :)
Returns & exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
For non-damaged refunds, please contact me within 3 days of receiving order. I must receive the item within 21 days from this point, in the same condition it was shipped. Buyer is responsible for return postage.
For damaged orders, please convo me with pictures of damage. There are scammers on Etsy and sellers have to be careful. We will work together for a full refund of the item if clear pictures can demonstrate the damage. I cannot refund items without any proof of damage.
No returns on salves or tinctures.
Please remember to look at pictures closely. Many of my items will have imperfections, as they are either old, made out of old materials, or handmade. I personally like this kind of thing, but you may not!
If you have any questions on anything, please convo me BEFORE placing your order. Often times people make a request, or convo me with a question and order before we are done communicating, then disappear. If I cannot contact you and am still unclear of instructions etc. I will cancel the order.