Most orders ship within 1-2 business days. Getting your purchase to you promptly is a top priority.
* INTERNATIONAL ORDERS requires a trip to the post office, so orders may take between 6-7 days for me to process. With international shipping It may take 16-21 days for your package to arrive as they can vary considerably.
Most USA orders will arrive in 3-7 days.
I ship usps with tracking. Any customs fees/import taxes are the responsibility of the customer.
I accept direct check out, Etsy gift cards, and Paypal payments.
Cancellatons: I can accept a cancellation if I haven't already shipped the item.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 4 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
** If you are unhappy with your purchase please contact me about a refund or exchange. I try very, very hard to make sure each sale is successful, however on occasion there might be a customer who just doesn't like something they purchased, or changed their mind...or whatever...in that situation please read below: You would need return the item (original condition with tracking) in this situation, and contact me prior to shipping so that we both are in the loop regarding what is being shipped back. You will then need to ship back with tracking please. Contact me for the return mailing address. Please contact me within 14 days of receiving item for a refund/return/exchange inquiry. **Once I physically have the returned item back in my hands (and have determined that It is in its original condition) I will gladly/promptly refund the amount paid for the item. Both the return, and original shipping fees are the responsibility of the customer. All return items should be carefully packed for returns...thank you in advance.
Please keep all jewelry and jewelry supplies out of the reach of young children, pets. Jewelry should not be worn while sleeping, in the shower, in the pool, or while operating machinery. It should never be placed in the mouth.
Please remove jewelry before doing any work in which it would pose a risk ( such as working with electricity, moving parts, or chemicals). If you have allergies to certain metals, please exercise appropriate caution. If you have metal allergies don't buy that metal. I am happy to substitute earwires in a metal of your choice...just ask.