My ready to ship items ship out within 1-2 business days. Please allow 2-3 weeks for custom orders. If it is a slow time, I tend to have orders done within a week. The holiday season is a really busy time for orders, so please allow extra time for me to get your order ready. I always include delivery confirmation in my shipping costs. If you'd like insurance, that's available at an additional cost. Please let me know if you'd like your package insured.
Payment due at time of purchase.
Returns & exchanges
Customer satisfaction is my top priority. If for some reason you are unsatisfied with an item, contact me and we can work together to rectify the problem.
Custom orders are always welcome! I'd love to work with you to create something special just for you!