Your files will be available to download once payment is confirmed. Here's how.
PayPal and Etsy's direct pay please.
Any taxes due are included in the price of the item.
Returns & exchanges
Shipping costs are non refundable.
When you get your product, please inspect it and make sure you are happy with it. I supply accurate images and descriptions of my products in order for you to make a well-informed purchase. Please double check the details to ensure that you are going to be satisfied with the order. Please do not hesitate to contact me if you have any questions or require additional pictures. I want to ensure that you get exactly what you expect and that you are happy with your purchase.
That being said, monies will not be refunded unless the product is shipped back within a week of purchase. So again, immediately inspect your order and make sure you are happy with it. If you aren't happy, please contact me immediately, so that we can come to a resolution.
I will package your order the best way possible to avoid any possible damage during shipping. If you do receive a damaged package, please take a picture of the shipping container (box) as sent to you, as well as a picture of the damaged product. Please send me these pictures, as well as an explanation of the damage. Upon receiving the information, I will determine how to best resolve the situation. I want you to be pleased with your item and return to my shop often to purchase for yourself and gifts for others!
Can be discussed on a case by case basis. I do provide shipping confirmation so hopefully any issues can be resolved that way.