POSTAGE AND SHIPPING: Domestic UK deliveries are normally by Royal Mail 'Signed For' and 'Recorded Delivery' services. However, from time to time I may need to used another courier service and the customer will be notified if that is the case. Overseas shipping is by a tracked, insured service only. I do not send any items, unless that are of a value under £25, by untracked services for my safety and yours.
Payment can be by Paypal or by Direct Checkout using your credit or debit card. I also accept Etsy gift cards.
Returns & exchanges
RETURNS ACCEPTED IT…….In the rare instance that you feel that you need to return the item please contact me as soon as the item is received so we can resolve the issue. I do accept returns if the item has been grossly misrepresented or there are issues with damage, repairs that have not been mentioned in the condition report. However, please note I strive to be as accurate and honest as possible as to the true condition and will always state repairs to fabric In these instances I will accept returns, but must receive the item back without undue delay and upon safe receipt I will issue a full refund.
ANY QUESTIONS PLEASE MESSAGE ME. I will reply as quickly as possible. All the very best Di hmsantiques ( at) hot mail dot com