Please watch the VIDEO on YOUTUBE: https://www.youtube.com/watch?v=TlBMfuZTSD8
Gemstone name: Tourmaline Type: Natural Weight: 1,35 ct Dimensions: 7,5*5 mm Shape: Trillion Color: green Clarity: VVS Treatment: NO Origin: DR Congo
Etsy keeps your payment information secure. Etsy shops never receive your credit card information. Our shop accept Visa, MasterCard or regular account payments through PayPal.
Do I need a Paypal account to place order? No, you are not required to have a PayPal account to place the order , you can use your credit card. Although if you already have a PayPal account you may use it.
Do You accept returns / exchanges ? Item must be returned within 14 DAYS after the buyer receives the item If you are not satisfied with your purchase. All items must be return in original conditions without any physical changes with all of its components. We do not refund payment for delivery, only the cost of the product. If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem.
What should I do if order arrived damaged ?
All the pieces I ship out are made , packed and shipped with the best care and possible attention. In case if your order arrived damaged we'll gladly offer a replacement if an item is faulty or damaged in transit. Please contact me within 3 days of receiving and send it back in 7 days for a replacement. There will be no charge for repairs and shipping back fee.
If item is ready to ship We will send it within 3-5 bussines days after payment confirmation. We will let you know when your package is on the way. We will also send you a tracking number of your package.
- FIRST CLASS PRIORITY REGISTERED AIR MAIL.
Normal delivery time out from Ukraine takes about: U.S. - 10-30 days U.K. - 7-15 days Canada - 14-25 days European Union countries - 9-15 days ( excluding Italy - 20-25 days) Australia - 15-30 days New Zealand - 13-25 days South Africa - 20 days Israel - 10-18 days Japan - 7-12 days Other countries - up to 25 days.