*** I kindly ask you to carefully read item description and shop policies before ordering *** *** Handmade in Australia ***
This listing is for a HELLO 60 cake topper (as pictured). The cake topper measures approx. 14cm wide. Made out of glitter cardstock and attached to a 6'' lollipop stick (single sided, stick visible from the back).
*** Please note this is a delicate item. Should be handled with care at all times.***
Would you like a different colour or size? Please send me a message for a quote.
HOW TO ORDER: ================ Select the quantity from drop down menu.
PRODUCTION TIME & SHIPPING TIME: ==================================== All my items are handmade and made to order, so please allow up to 10 WORKING DAYS for production time PLUS estimated delivery time applicable for your location.
Estimated delivery time: => Australian Buyers: 2-8 working days. => International Buyers: 2-5 weeks.
I will always post all orders the soonest possible, but time frames above are the ones to go by when ordering. The DISPATCH BY DATE for your order is informed at checkout. In addition to that, please consider delivery timeframes above. Kindly note it is your responsibility to make sure you order with enough time for your event. Please take into consideration postal delays may happen and this is beyond our control.
RUSH ORDERS: I am happy to accommodate rush orders when possible, but please make sure you send me a message prior to ordering to confirm I will be able to accommodate your deadline - the only shipping option for rush orders is express post, which should be selected at checkout, after item is added onto cart. Without prior contact, the estimated dispatch by date for your order is the one indicated at checkout.
SHIPPING OPTIONS : ==================== => Standard post - that's the budget shipping option. Tracking number is NOT included. => Registered post - tracking number is included and signature on delivery is required. => Express post - Fastest shipping option. Tracking number is included.
International buyers: no import taxes are included. Any applicable tax/fee/VAT on international orders should be paid locally by the buyer.
ITEM DESCRIPTION: =================== Items description is as detailed as possible, kindly check measurements, quantity etc to make sure the item you are ordering is suitable to your needs. Most items can be made in different sizes and/or colours. If you would like anything different than what it's listed, please send me a message for a quote.
All of my products are made with paper. For most of them (excluding stickers) I use cardstock (220gsm), which is much thicker than copy paper, but not as hard as cardboard, chipboard or acrylic. If you are looking for a solid/hard product, they might not be what you are looking for. I will be happy to answer any questions you may have, please drop me a line.
All items will be shipped by standard mail (standard airmail for International post) with Australia Post. Orders within Australia take approx. 2-8 business days after postage. International orders take approx. 1-6 weeks after postage.
PLEASE NOTE standard postage DOES NOT PROVIDE A TRACKING NUMBER and therefore, no insurance in case of items lost in the mail. With standard postage, once your order has been posted unfortunately we are not able to track it. Registered or express postage is strongly recommended if you would like to be able to track your order.
Kindly make sure you place your order with enough time for your event. Please also take into consideration possible delays by Auspost. Shipping times are an estimate only and I am not able to guarantee a delivery by a specific date.
I try to pack your order as best as possible, in the event your item is damaged in the mail, I will happily offer you a replacement or refund provided you send me a CLEAR picture of the damaged item(s).
If you are are buying from outside of Australia, please note import taxes and other fees may apply upon arrival in your country. This is the buyers responsibility and I can not be held responsible for items held up in customs or any customs fees, taxes etc.
Returns & exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
For most items: 7 days after you receive it. Personalised/Custom-orders ARE NON-REFUNDABLE. PLEASE NOTE shipping costs already paid are non-refundable and will be deducted from the total amount you paid. Items must be returned in perfect unused condition and in the same packaging. Return shipping MUST include a tracking number.
Please note all my items are bespoke handmade pieces so slight variations will invariably occur. The colour of items may vary due to your monitor settings and materials used may vary slightly due to availability.
All my items are made in my smoke free/pet free home studio.
*IMPORTANT NOTE FOR EU BUYERS PLEASE READ BEFORE PURCHASING* EU buyer protection laws require sellers to display their name, business address, and VAT number (where applicable) to buyers. All information will be displayed when you proceed to make a purchase on Etsy which will include my return address. However I do not consent for my address to be publicly posted on the internet under Australian Privacy Act 1988 law >>> https://www.oaic.gov.au/privacy-law/privacy-act/ Since I am a non-EU online trader my identity is registered with Etsy and any concerns will go through Etsys procedures to rectify any problems with orders.
Any questions, please contact me before placing your order.
By purchasing from my Etsy shop, you consent to me using your personal information in the ways described below.
Information provided by you through a purchase: • First and last name • Shipping address • Email Address • Public information from your Etsy profile
The data will be processed for following reasons: • Order fulfillment • Communication • Legal reasons
Third party sharing: Some of your information is processed by third parties on my behalf. The companies are listed below along with a legal basis for this type of processing. • Analytics: Google Analytics Legal basis for a disclosure of this data is the company’s legitimate interest – in this case, the sharing of data is necessary to maintain and monitor the shop’s performance and improve it’s functionality. • Shipping providers: Australia Post Legal basis for a disclosure of this data is fulfillment of the Sales Agreement between the Seller and Buyer. • Payment processing: PayPal, Etsy Direct Checkout Legal basis for a disclosure of this data is the Sales Agreement between the Seller and Buyer. I will only disclose data that is necessary for the purposes of payment processing, refunds or complaints and queries related to these payments. If you’re unsure about how the data is stored by these payment services, I encourage you to visit their websites and read more about the measures they take to protect your personal data. • Additionally, I may disclose some of your personal data to insurers and professional advisers, as long as it’s necessary, for example to manage risks, receive professional business advice or proceed with legal claims in or outside court.
Your rights: You have the right to review and correct your personal data. The admin of your personal data on Etsy is Etsy itself. If you'd like to remove your personal data from Etsy, please contact Etsy support. You can also request that I delete all records of your personal data stored by my Etsy shop. I’m happy to honour the request and will do my best to erase your information, whenever possible, however there are certain situations, when I’m not able to delete all of your information, due to legal obligations I may be required to keep your personal data for tax purposes.
If you have any questions or concerns, please send me a convo.