I ship Priority insured mail and also 1st class insured mail upon request. I ship Priority insured mail for all International sales. If buyer wants 1st class international shipping with no insurance I will not be responsible for replacement cost if item is lost or damaged in shipping. Also international sales, buyer is responsible for any customs fees when receiving the item. I ship within 1 business day of receiving the order and will provide a tracking number when item is shipped. I ship priority insured mail the shipping rates I've quoted in the listings are for zone 9. Contact me with your zip code and I can calculate the rate for your zone.
I accept Paypal, Etsy direct checkout, money orders and cashiers checks. If paying by Paypal and Etsy direct checkout payment is due upon purchase. If paying by money order or cashiers check payment is due within 10 days of purchase order. You may cancel your order within 24 hours of purchase order and the item will be relisted .
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
If you are not happy with item when you receive it you may contact me within 3 business days of receipt of the item for return instructions. Item must be returned going the same shipping method sent and also you are responsible for insuring the item upon return. If item is returned in same condition as sent I will issue a refund for selling price less 10% restocking fee but no shipping cost are refunded. If the item is not as described you will receive a full refund including the shipping.
If you receive an item that is damaged in shipping it is your responsibility to take the item to your post office in all the original packaging and file a claim with the post office.
If requesting a layaway I will only do layaways for items $200 and over. I accept only money orders or cashiers check on a layaway...No Paypal! If the layaway is not totally fulfilled upon date agreed the item will be put back into inventory and a store credit for the amount paid will be issued there are no refunds.