Unfortunately, I cannot be responsible for packages may get lost or damaged in shipment. I do not automatically include insurance. If you would like to purchase this option, please let me know and I will adjust your total.
***Interested international customers please contact me with an address for a shipping quote.*****
Most items will be shipped within 3 to 4 days after payment has cleared. If you wish to place a custom order convo me for information on how long that particular item will take to make. Orders will be shipped to your Etsy address, not your paypal address. I will convo you when your order has been shipped.
Also If for some reason a refund is in order, shipping charges are NOT refunded.
All payments must be made through Paypal (which also takes credit cards even if you are not a member.) If payment has not been made within 5 days of placing the order and I have had no correspondence with the customer, the order will be cancelled.
Returns & exchanges
I want you to love your item(s)... all vintage items are NON REFUNDABLE. Kindly examine the photos provided & ask questions, I am here to help. I will gladly send you additional photos if you would like for me to do so (no problem!) I try to be thorough when examining items & honestly will share this information with you.
If you feel I grossly misrepresented an item & or intentionally didn't describe something , please contact me to discuss the matter. Communication is key! I will always do by best in sharing all details with you about any of my items. Customer satisfaction is very important to me and I will always strive to to do so to the best of my ability. In order for a consideration to be made, please contact me within 48 hours of receipt of delivery. Items(s) must be returned within 5 days of receipt of delivery in the same box & packed the same way.
If you live in a apartment or you have concerns of your item (box) being left unattended, please advise so that I can add signature confirmation on to your shipping cost...I cannot be held responsible for items that are stolen.
In the unforeseen event your package is lost through the USPS and insurance was not purchased, I cannot be held responsible. Not that this happens often but sometimes things happen that are out of my control.
In closing ....I am very honest & will always be truthful & treat you the way I would want to be treated...I trust that you will extend the same courtesy.
Thank you in advance~ Kim Any questions or concerns please contact me prior to making purchase.