Orders typically ship priority mail with insurance and delivery confirmation. I will ship overnight if you need your item in a hurry (additonal fees apply). Please contact me via email or phone to make arrangements.
Payment should be made at time of your purchase. We accept credit cards through Etsy or you can pay via Paypal.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I do accept returns of the merchandise and will issue full credit (not shipping charges)if you return the item within 7 days. After 7 days you will receive store credit. Most custom orders DO NOT qualify for returns. We warranty items from manufacturing defects. We also offer repair of items for a small fee (if you damage your item in the years to come). All packages are insured and have tracking and delivery confirmation.
Michelle Marie Boutique sells our beautiful collection of jewelry as well as many beads and finding on Etsy.
We are happy to custom design items to specific colors, themes, outfits, events and teams. I can email you color charts and photos of the designs in progress.