We will ship items 1-5 days within receipt of cleared payment. No item will ship until payment has cleared. All items will be carefully packaged. Shipping prices include delivery confirmation. I will always try to keep shipping costs to a minimum and, therefore, international and multiple shipping is not always listed with the item. We, as a rule, always refund shipping overages. We combine shipping on orders upon request.
We accept etsy payments but no personal checks.
If you order something and we don’t receive payment from you and you haven’t communicated with us within three days of purchase, we’ll cancel the sale and relist the item in our shop. Please communicate with us if you wish us to hold something for you or your circumstances have changed.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We have extensively tested our patterns and have carefully crafted our products. We guarantee your satisfaction on all of our consumable products. However, we cannot offer refunds or exchanges on patterns due to the ease of photocopying and other copyright infringement issues. While we’ll gladly answer any pattern questions you may have (in fact, we encourage questions so that we can make our products better), we ask that you carefully read the descriptions for the experience levels we recommend. Again, please convo us for clarification of the difficulty of the specific patterns so that you can feel confident when ordering. Lastly, if you have any concerns or comments, please let us know and we will do all we can to ensure your satisfaction.