** Please note that I am located in beautiful CANADA! :) Therefore, for international orders, I am not able to guarantee a specific arrival time for your package, due to potential customs delays. For further info, please be sure to read my Policies before ordering. Thanks so much! **
**** Dear International Customers **** Please be aware that once I mail an item without tracking, I have absolutely NO way to know where it is, nor when it will reach you. It might take only a week to reach you, or it could randomly get delayed in Customs, and take a couple of months. For maximum peace of mind, please consider adding tracking.... I will refund all shipping overages.
For my fellow Canadians: all packages are automatically tracked. :)
I will ship within 1-2 business days at most, but often the same day.
Please be aware that listed prices are for standard shipping via the least expensive method, WITHOUT tracking or insurance. This is a much cheaper option, but you won't be able to check where your item is during its delivery process, nor predict the arrival date in advance.
All listings also have an "upgrade" option for shipping, in case you wish to add tracking to the order.
If shipping turns out to be less than I have listed, I ALWAYS refund shipping overages right away. This applies to both tracked and untracked options. :)
One more thing.... CUSTOMS! Since I am in Canada, any items crossing the border could be delayed in customs. I have no control over this, and cannot predict how long it will take. (However, it's usually no more than a couple of weeks.) Thanks very much for your patience! :)
**** Dear International Customers **** Please be aware that once I mail an item without tracking, I have absolutely NO way to know where it is, nor when it will reach you. I myself have occasionally had overseas deliveries take up to 3 months to arrive, due to being delayed in Customs! I've never yet had an item go missing, though. Yay! I do not offer refunds due to delays, so for maximum peace of mind, please consider adding tracking.... :)
Paypal / Etsy Payments are preferred.
However, if you are a fellow Canadian, I will also accept cheques and money orders - just send me a message! :)
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If an item turns out to have a major flaw that I failed to note in the description, I will happily offer a complete refund, including shipping costs. In all other cases, the purchase price is refundable, minus shipping costs both ways.
Please do double-check the description & measurements before going ahead with the order, to ensure that you're happy with your purchase, and please feel free to ask questions in advance!
In the event that you are dissatisfied with a purchase for any reason whatsoever, please contact me first, before leaving a negative review, so that we can work out any issues. As stated above, I am happy to offer refunds if the item is flawed, was not described accurately, or does not meet your expectations. Thank you! :)
* Prefer to do layaway / installment payments? Sure! * Want to put an item on reserve for a day or two, while you think it over? No problem! * Care to make me a best offer on an item? Go for it! Basically, I'm just super-friendly & easy to deal with! :) Please feel free to contact me with any & all questions, concerns, etc.