All items ship via the U.S. Postal Service. Shipping will be no more than the Etsy calculation. A credit will be issued for an overcharge of more than $1.00.
DAILY Shipping @ Charm Cottage Fabrics: Monday - Saturday upon receipt of payment. Items will be CAREFULLY packed and shipped QUICKLY!
YES, if you are ordering multiple items, I GLADLY COMBINE SHIPPING charges! My shop uses Etsy shipping labels: All USPS labels provide a tracking number. USPS Priority Mail provides free tracking, plus $50.00 insurance and speedy delivery.
FREE Priority (US Domestic) Shipping when you spend $50.00 or more! Use Coupon Code SHIP50 at direct checkout.
No refunds or replacements for items lost in the mail. Once the package has been given to the U.S. Post Office, we take no responsibility for lost or damaged items.
You can pay using Etsy's secure, direct checkout or PayPal. As an option, you can use a credit card or debit card through Paypal without an account.
Sales tax will be charged on Maryland purchases.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 5 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Customer satisfaction is my top priority! I value my customers very much. This requires that Charm Cottage Fabrics will maintain the highest standards in selection of inventory, careful storage of all items in the shop, fabric cutting, packing, and shipping. Each customer receives brand new items, including new fabric that's cut from the bolt and new pre-cut fabric that's safely stored in a cabinet in a smoke-free, fragrance-free, pet-free fabric shop.
REQUEST A SAMPLE FIRST TO MATCH YOUR FABRIC AT HOME: If you're trying to "match" fabric that you've purchased previously from another bolt / shop, please contact me about it via an Etsy "convo" prior to purchase. It's best to request a fabric "sample" to compare it with the fabric that you're trying to match.
PLEASE CONTACT ME within a week, if there's a problem with your order. We will try to get it resolved as quickly as possible. Returns will be accepted within 14 days in their new, uncut, unwashed, odor-free condition. Return the item with its original invoice and packaging. Any shipping on returns will be at the expense of the buyer. The returned goods must include the receipt and your shipping address to receive a refund.
PLEASE NOTE: No exchanges or refunds can be given for jam jar covers / food jar toppers / Mason gift jar covers / die-cut items / pre-cut items / books / patterns.
DUE TO COPYRIGHT LAWS patterns and books may not be returned. All sales from clearance categories and special custom orders are final.