1)We will ship your order with 24hours business days (post office open schedule) after we confirm your paypal payment. 2)I will only ship orders on the address indicated in the PAYPAL INVOICE only, unless the buyer gives me a notice on a different address. 3)Goods are mailed via FIRST CLASS MAIL only to everywhere, except you need special service or express with extra shipping fee. 4)We not offer insurance, but insurance is optional. However, insurance can only be provided with PRIORITY MAIL INTERNATIONAL, according to the new US postal service relagulation changes. First item will cost $20, then $3 for any additional items. Without insurance, I am not responsible for any damage or loss of your shipment. Optional insurance will be $1.50 up to $50, and $1.00 for each $50 increment . 5)Normally the first class will spend about 2-5 business days to arrive you in national, or 5-10 business days to over sea, please check it with the time. If after that schedule, you still didn't get, please convo me, i will offer the post office receipt to prove, help you check. 6)Over $25, we will add the mail confirm form one your envelope, it suppose would be more security than normal first class. Over $100, we will add the signature confirmation and tracking number, it's easy for us to find out where the shippment would be. :) 7)Thanks for your nice attention.
We only accept the paypal except the regular customers with Tax ID by case, and please make the payment ASAP after your put into your cart, if after two business days we still didn't receive the payment we will convo you and canceled the order, then list. Thanks for understanding.
Returns & exchanges
Every case is different, please convo us at first with you unsatisfying reason after you receive the order ASAP, we will response you in timely(no more than 5 business days, except the delay of announcement.),We will refund the cost of products or exchange the items after we receive the items back, through Paypal, the buyer bear every time shipping fee. This policy is working during the first week after you receive the products.
PHOTOS: We warranty the pictures from the staff should be list, but they are still just show the details in some way, can't show the correct size, only can give you some sence about it, please mention the description of size. Some time, the photograph would would cover a little blemish of pearls since the lights reason, but still, please attention the description.
QUANTITY REQUIREMENT: Please feel free to convo me through etsy or email@example.com, if you need different quantity. Since I own my pearl factory by myself, I do have the stock for you, the big quantity wholesale is available too.