"we understand that our customers care where their diamonds come from and we share that concern with you. Every diamond we sell is certified conflict-free, Genuine and legitimate sources which compliance with the Patriot Act, the Kimberley Process, and United Nations resolutions".
"All diamonds are KPCS certified but we can not issue KPCS for Rough / Polish diamonds for individual piece or small lot of Rough / Polish diamonds for that please refer KPCS certification scheme on google or other reference laboratory".
"Photos related to item(s) you have ordered are meant only for representation purposes. The photos are enlarged to display details of the item(s). The actual color(s) or pattern(s) of items may differ to some extent when compared to the photos shown here. You are requested to carefully read item(s) description and confirm actual size, color and other details of the item(s) before purchasing."
International orders are shipped with best International shipment company which is $45 Shipment has an average delivery of 6 to 10 business days. Tracking is not available.Insurance and indemnity are not available. The 6-10 day delivery time does not take into account customs. Packages some times a long time to clear customs. I have no way of knowing how long this will take.
For orders ln free shipping US, If you would like to have your package shipped with express mail international the cost is $45. Average delivery is 6-10 days and includes tracking updates. Orders are also sent fully insured. The default shipping is priority shipping which discussed above. Please contact me if you wish to have your order shipped with express mail.
For orders ln free shipping US, Average delivery is 10-15 business days and includes tracking updates. Orders are also sent without insured.
✤I cannot be responsible for stolen or lost international mail.
✤IMPORT DUTY AND TAXES: You may have to pay import duty and tax on your item. Import tax or duty is a tax collected on imports by the customs authorities of a country. If you want to inquire about this contact your countries mail system or you can use this link that can help you determine what an estimated cost of duty will be http://www.dutycalculator.com/
For orders that are $50 or less- International orders are shipped with First Class International- which can take up to 2-3 weeks for delivery. Tracking is not available, insurance and indemnity are not available.
Please make sure your address on Etsy is correct. I will ship to the address provided by Etsy unless otherwise requested.
Payment can be made through Etsy direct checkout with Paypal is also accepted. Through Paypal debit, credit, direct bank transfer and eChecks can be used.
I do not accept installment payments or reserve items. I request that an item is paid in full before resizing or before delivery.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We accept returns or exchanges for most items for a full refund given that the following conditions are met:
-Buyer must send a message within 7 days of receiving the item
-Buyer must get approval before sending back item , and the item must be mailed back within 14 days.
-Item must be returned in unused condition
-All packaging, certifications and other items received with the original item must be mailed back
-Buyer covers the cost of sending back the item and is responsible for shipment
-Buyer is not refunded for the initial shipping fee and any duty taxes paid